Fees and Rebates
Standard Fees
Our fees vary depending on the counsellor and range from $120 (Provisional Psychologist) to $246 per hour. Further detail on our fees is available under the FAQ section.
Medicare rebates are processed on your behalf following payment of the full fee. Appointments are for 55 minutes.
Medicare and Private Health rebates are available. Please see the individual team member profiles for the rebates available.
COUPLES
Our fees for couples are slightly higher than for individual appointments. Appointments are for 55 minutes and the first appointment is for 85 mins. We have found this allows us to obtain the background information and start the action phase in the first session. The fee for 85 minutes is 1.5 times the standard fee. After the first appointment couples have a choice for further appointments of either 55 or 85 minutes.
CONCESSION RATES
We do not currently offer concession rates and do not offer Bulk Billing. There is a Medicare rebate with a Mental Health Plan (obtained from a GP, psychiatrist or paediatrician). The out of pocket expense varies from $90 to $160, depending on counsellor. You are required to pay the full fee at the time of the appointment and then we will claim the Medicare rebate on your behalf. The rebate is generally received within 24 hours (this is dependent on Medicare and your bank).
WORKCOVER & NDIS
Please note we are not accepting new Workcover, TAC and VOCAT clients.
We do not directly invoice third-party providers Workcover, TAC. VOCAT & My Aged Care. You will be required to pay at the time of your appointment then claim your fee yourself with your provider.
MEDICARE REBATES
Medicare rebates are available for counselling by registered Psychologists and Mental Health Social Workers under the Australian Government’s Better Access to Mental Health Care initiative. To access the Medicare Rebate, you need your GP, Psychiatrist or Paediatrician to complete a detailed Mental Health Assessment and prepare a Mental Health Treatment Plan before referring you to our practice. The rebate amount varies and we will inform you of this amount when you book an appointment. In general, out of pocket expenses range from $90 to $150 for a 55 minute appointment.
In most cases, Medicare Rebates can be processed on the spot following payment of the full fee with the funds transferred directly into your bank account.
PRIVATE HEALTH INSURANCE REBATES
Our psychologists are registered with all private health insurers. If your insurer covers you under ‘extras cover’, you may be entitled to a rebate. We recommend you check with your insurer about the rebate you will receive as this varies between insurers and level of cover. Please note: not all of our Senior Counsellors offer private health rebates. Please see the individual profiles for more details. You will need to pay the full fee for your payment and then claim the rebate yourself with your private health fund.
You are you unable to claim a rebate from both your private health fund and Medicare and need to choose one or the other.
Call Us
Call us on (03) 8774 2150 to discuss any of these options further.